Transport for Wales: Innovating a Smarter, Safer Workplace...
Background. Transport for Wales are driving the Welsh Government’s vision of a high-quality, safe, integrated, affordable, and accessible transport network. This vision applies to everyone – from passengers to staff to contractors. So, when they needed to streamline visitor and contractor management across all of their rail depots, they turned to Vindico. Brief. Transport for Wales and Vindico have an established relationship that goes way back. Vindico have been providing digital signage, WiFi, and live customer information for the Transport for Wales last five years. This relationship has taught us a lot about how Transport for Wales works. It’s also given us insight into the challenges of controlling access to their depots throughout Wales – especially with the new Covid regulations. Transport for Wales originally came to us to provide a solution to help them comply with the changing regulations. They also wanted to make sure their workplace was as safe as it possibly could be. What we pitched wouldn’t just solve these problems for Transport for Wales. It would become a catalyst to achieve so much more. #ThinkPurple Solution. Enter SWAPP (Smart Workplace Application). Working closely with Transport for Wales for over nine months, we were able to collate all of the brand’s up-to-date practices, processes, and policies into one user-friendly app. Finally going live in August 2021, SWAPP is now used to streamline their approach, while providing optimum safety for everyone on site. The platform doesn’t just control access to each of Transport for Wales’ sites, it also runs their inductions, snagging, incident reporting, and monitors every project and job on site. SWAPP’s key features include: Sign in/out (across all offices and sites, for staff, visitors, and contractors) Site dashboards (providing info on who is where, and key project information) Fire roll call (for each site) Staff directory (with bios, click-to-email function, and contact info) Inductions Notice board Reporting (of accidents, incidents, and snagging) Accreditation (and permit to work creation) Integrated document viewer (so no more searching through emails for the right attachments) Digitising the experience means the old sign in book is gone for good. Live dashboards that offer a complete overview of each site have replaced endless email chains that provided only a singular view of projects and incidents. It’s also simplified the process for contractors and team members. A single portal allows them to upload all relevant safety certification and Risk Assessment Method Statements (RAMS) in advance. It also manages work requests and advanced screening – giving Transport for Wales ability to manage and assess contractors before they are permitted on site. SWAPP has made the entire process simpler and better for Transport for Wales. It’s become their key contact system, and its innovative capabilities have satisfied unions and other departments along the way. Although this foundation is leading the way for smarter, safer workplaces, Vindico’s development team are continually updated and improving SWAPP’s features to keep it one step ahead. New features and modules soon to be added will range from asset tracking to rota management, so WATCH THIS SPACE! “Vindico over-delivered. The scope kept changing and they continually added the requests to the system with smiles on their faces. “SWAPP has totally transformed and improved contractor and visitor management for us at Transport for Wales – especially from a safety point of view in a very safety critical industry.” – Kieran Hickman, Transport for Wales For more information about SWAPP – and how it can help your team, business, or event stay safe and compliant – drop us a line
WRU: Using SWAPP Lite to Bring Rugby Back To Wales...
Background. Live Welsh sport is slowly creeping back onto our screens. But even with games being played behind closed doors, there’s still a huge responsibility to keep teams, staff, contractors, and broadcasters safe. With people travelling from all over the country to make tournaments like the Six Nations and the Autumn Cup possible, the WRU’s focus is to deliver the best possible event with the safest possible working environment. That’s why they came to us. Brief. The WRU were looking for an app that would safely control access to the home stadiums. It also needed to track and trace everyone signing in and out of each game. They’d seen a system being used by football club Tottenham Hotspur, but they knew it could be made better. #ThinkPurple Solution. On Friday 16th October 2020, we presented our SWAPP app to the WRU. They loved our unique concept but needed something that could be taken on the road. It would also have to withstand the wider challenges of the upcoming rugby internationals. The solution? SWAPP Lite. It’s a unique app that we developed to meet the strict safety guidelines of both the WRU and the Welsh Government. How? Well, SWAPP Lite allows the WRU to track and trace at home games. The app also has an added permit module that allows teams, staff, broadcasters, and contractors to register in advance – and confirm that they’re safe to attend each event. By Monday 19th October we’d agreed the user journeys and visuals. But this entire new system had to be good to go that Friday. Meaning? Coffee. Lots of coffee. With such a tight turnaround, there was no room for error – and we had to get it right first time. Nothing could get in our way – not even a fire that broke out in our Lead Developer Claudia’s building. Really? Yes, Really. But, ever the professional, Claudia calmly took her laptop outside and continued to work out in the street until 10pm that night. Yes, that’s the level of commitment we have here at Vindico, and YES, we’re so lucky to have her. That Friday, we delivered the bespoke SWAPP Lite to the WRU – and they loved it! SWAPP Lite went live that weekend to broadcasters, press and contractors. It was also used to help keep everyone safe at over 20 of the WRU’s events and match days over the following six weeks. Following its success at the Autumn Internationals, the WRU are also using SWAPP Lite to keep their teams and staff safe during this year’s Six Nations home games. “It’s brilliant to continue our work with the WRU and build on what we delivered for the Autumn Internationals at Parc y Scarlets,” Says Vindico MD, Jo Polson. “Even with games being played behind closed doors, there is still a huge responsibility to keep teams, staff, contractors, and broadcasters safe. “Bringing SWAPP Lite to the Principality Stadium and Cardiff Arms Park through the WRU means we yet again get to help sport take place safely in Wales. “There is definitely more to come from SWAPP in the coming months. We have created a really simple tool with huge scope that can just as easily be used to help our kids get back to school – something I know my Wife would like very much!” To find out more about SWAPP Lite – and how it can help your business or event meet the latest Government or industry safety criteria – drop us a