Digital technology has become non-negotiable for businesses – and outsourcing tech has become one of the biggest trends of 2022. To hire or to outsource is an age-old dilemma for businesses. But in an era where basic IT systems just don’t cut it – tech partnerships are thriving. Of course, IT is essential to every organisation, but forward-thinking businesses are realising that IT software and support just isn’t enough. Businesses today want efficiency, connectivity, and the ability to adapt to ever-changing markets and scenarios. And that’s where tech partnerships come in. Outsourcing tech was previously a luxury for big companies with huge SaaS budgets, but this has changed. In 2022, tech is easier and more accessible than ever. Here’s four ways outsourcing tech can benefit your organisation in 2022:   Efficiency – We’ve all used software, sometimes expensive software where only 10 – 15 % of it gets utilised by the business – either because it’s not clear how to use it, or because it’s not relevant. Sometimes that’s all we need. But in 2022 it’s survival of the quickest, and off-the-shelf software just isn’t enough. That’s where SWAPP comes in. SWAPP (Smart Workplace Application) is Vindico’s own software platform that’s been specifically designed to facilitate the speed, efficiency, productivity, and connectivity that businesses are looking for post-pandemic. It’s also the foundation platform for the tailored tech that’s facilitating business and digital transformations for our clients in sectors ranging from sport, civil, and transport to hospitality, manufacturing, and retail.   Money-saving – The cost of hiring an in-house dev team can be high. The cost of hiring an exceptional in-house will be even higher. But outsourcing your tech and digital requirements means you can save money on hiring and get access to the experience and expertise of an entire company – not just a dev team. At Vindico, our clients have access to our dev team, web team, a dedicated business development manager, and full tech support. It’s like a swiss army knife for your business.   Resilience – Working with a tech partner to understand both short-term and long-term goals means you gain a fresh, outsider view of the business. This, in turn, can help you quickly and efficiently flag and diagnose roadblocks to success that may not have been apparent. Your tech partner will then help you implement tailored digital and tech solutions that will give you a robust platform for maximum adaptability, efficiency, connectivity, and scaling up – all while you navigate changing markets and scenarios.   Productivity – A direct – yet often-overlooked benefit of outsourcing your tech is that a small in-house IT team simply can’t achieve what a dedicated tech company can. When it comes adding value, outsourcing tech to the experts gives you access to tailored tech features and services that can enhance your organisation’s productivity. Whether it’s tools to help your employees work remotely, connectivity features that enhance collaboration, safety protocols that eliminate longwinded process, or optimising staff wellbeing – outsourcing tech to the professionals can help you boost productivity, enhance company culture, and bring employee wellbeing to the forefront.   Whether you’re a start-up with a great idea, a business looking to scale, or a large organisation with multiple existing systems and processes that could be streamlined – outsourcing tech could be the answer. As the outsourcing trend continues, many of Vindico’s latest projects have seen us become development and technology partners – where our tailored tech and expertise is fully integrated into our clients’ long-term goals.   To find out more about tech partnerships with Vindico, drop us a

Tailored tech is helping businesses access the features they need to thrive in ever-changing environments. Tailored tech is just that. It’s technology that’s built just for you – and it’s designed to do exactly what you need it to. Previously a luxury for big companies with huge SaaS budgets, now tailored tech is easier and more accessible than ever. And it’s the reason why forward-thinking businesses are shunning pricey off-the-shelf software in favour of tech that’s designed specifically to meet their unique business ambitions. “It really puts businesses in the driving seat,” says Vindico MD Jo Polson. “We’ve all used software, sometimes expensive software where only 10 – 15 % of it gets utilised by the business – either because it’s not clear how to use it, or because it’s not relevant. Sometimes that’s all we need. But in 2022 it’s survival of the quickest, and off-the-shelf software just isn’t enough.” That’s where SWAPP comes in. SWAPP (Smart Workplace Application) is Vindico’s own software platform that’s been specifically designed to facilitate the speed, efficiency, productivity, and connectivity that businesses are looking for post-pandemic. It’s also a foundation platform for the tailored tech that’s facilitating digital transformations for our clients in sectors ranging from sport, civil, and transport to hospitality, manufacturing, and retail. “SWAPP has been a great catalyst for these kinds of platforms,” adds Jo. “It delivers impact swiftly, it’s easy to adopt, and provides clients with instant benefits. But it’s designed to be that foundation that gives businesses so much more.” And in an age where there seems to be an app or piece of software for anything, Vindico is seeing an increased demand for tailored tech that actually does the job well. “Our clients are now fed up with separate systems, and everything being harder than it should be. Yes, there’s an app for most things, but businesses need more for it to integrate seamlessly and be adopted for success. “When we visit prospective clients we’re seeing too much data, and not enough connections. SWAPP provides this as a foundation platform – and it’s giving our clients a single source of truth for all the meaningful data they need, with simple visualisation.” Although SWAPP provides the basic features that are handy for your business – it’s its tailored tech capability that’s really giving clients a competitive edge. Whether it’s an aggregator of lots of different business systems or a completely automated process-driven management system delivering what your business needs, SWAPP’s tailored tech capability is now helping businesses to automate processes, streamline their approach, and visually see the results. “Since Covid, businesses are now looking for a more robust tech infrastructure,” adds Jo. “Meaningless data and outdated systems that don’t tie together have been holding many businesses back. And tailored tech is like a spring clean that’s helping businesses transform the way they operate – for the better.” Along with its existing tailored features, SWAPP’s latest tailored tech modules include stock management, job allocation and rota, staff wellness questionnaires, temporary staff recruitment and management, increased project visibility, and a tailored sales flow – from leads to invoice. These latest modules have been designed to give businesses an advantage when it comes to productivity, efficiency, visibility, and connectivity. But the benefits of tailored tech don’t stop there. Since Vindico started to roll out SWAPP’s tailored tech in 2021, clients have reported: More integrated, streamlined software that actually works A single easy-to-access view and status of all meaningful data The ability to spot – and address gaps in the business Important data that’s just a click away Increased efficiency and productivity New opportunities presented A resilient core platform that’s robust enough to handle market changes Better data, better decisions, quicker data, and quicker decisions Meaningful data that drives better business processes and practices A more engaged workforce Enhanced employee wellbeing Better time-management Elimination of menial tasks, thanks to automation Optimum employee safety   These are just a few of the benefits that our clients have reported, and as Vindico’s dev team continues to evolve our tailored tech – led by market demand – we’ll keep making sure our clients stay one technological step ahead. To find out more about Vindico’s tailored tech solutions – and how they’re helping businesses, sports teams, stadiums, and events get an edge – drop us a line to speak to our

Vindico’s Head of Partnerships, Rhys Perkins, explains how a simple #ThinkPurple approach is helping us build solid client relationships If you know Vindico, you know we love purple. Just look around this web page and you’ll see plenty of it. But it’s more than just a colour. Our signature #ThinkPurple approach shapes everything we do at Vindico – and it’s more than just a catchy slogan. It means asking better questions to deliver better outcomes. It’s our ethos, our mission, it underpins everything we do, and it’s what our clients love and trust. Our #ThinkPurple approach has also helped us build solid, long-lasting client relationships that span almost a decade. And the #ThinkPurple word’s spreading. It’s the reason why so many new clients have joined us both during and since the pandemic – and why they trust Vindico to solve some of their biggest problems. “The formula is simple,” says Vindico’s Head of Relationships Rhys Perkins. “We ask better questions to deliver better outcomes. Or #ThinkPurple if you will.” But what really makes clients stick with Vindico? “The key is spending time within our diagnostic sessions to let our client talk about their business,” says Rhys. “We take the time to discuss what they do, and how they do it. We also encourage our clients talk about where they are struggling and identify any barriers they face to sustainable growth. We explain how we work, and you can always see that ‘Aha!’ moment as clients and prospects connect the dots. “The findings from our diagnostic sessions then enable us to build a roadmap so all parties know what the expectations are. This builds trust and helps us get our clients on track to more efficient operations and sustainable growth.” So far so good, but how does more efficient operations and sustainable growth occur? “We look at the full business process and long-term strategy in order to support a business through the change process,” explains Rhys. “Our clients are increasingly seeing the benefits of outsourcing to us, and we are forming more and more tech and transformation partnerships. This type of collaboration requires a lot of trust – and we build on this in our own unique way. This trust and transparency means our clients are comfortable showing us all aspects of the business. It also means we can work together to build future sustainability.” And sustainability is something Vindico knows a thing or two about. Some of our clients have been with us since we started back in 2104, but we are seeing more and more clients coming to us since the pandemic ended “Businesses are now looking for solutions to help them work smarter and more effectively,” says Rhys. “Lockdowns have given many businesses the chance to really look at their processes and see how they can work more effectively, communicate better with staff and clients, and automate processes and systems that get in the way of people doing their jobs. “We are also seeing a lot more businesses looking at how they engage with their staff. Since the pandemic, we are incedingly working with businesses to implement smart technology and systems that brings employee wellbeing to the forefront.” Vindico’s most recent tech partnerships with OOMPH! Wellness and Walters Group do just that. “As we take on bigger tech partnerships, we’re committed to supporting our clients through the process,” adds Rhys. “We also like to remind our clients that no idea is a bad idea, and we can help and guide them through tailored software solutions that will help their sustainable growth ambitions, employee wellness, productivity, and automation ambitions become a reality. It really is tech for good, and our #ThinkPurple approach allows us to create the roadmaps that are now transforming businesses sustainably.” These road maps are now in place for brands including WRU, Principality Stadium, Walters Group, Ministry of Furniture, OOMPH! Wellness, and Transport for Wales. Could your business benefit from some #ThinkPurple insights? Find out more about our diagnostics sessions, tailored software, and sustainable growth roadmaps by dropping us a

The tech landscape is changing in Wales, and Vindico is proud to be ahead of the curve The number of women working in tech is on the rise – and Vindico developer, Emilie, is proud to be setting the example in Wales. From working her way up from a supervisor to playing a key role in the development of some of Vindico’s cutting-edge tech solutions, Emilie talks about her tech journey so far and why she’s encouraging other women to follow their tech ambitions. Vindico: How did you land your job with us? Emilie: I was working as a ticketing supervisor at Scarlets Rugby, who are a client of Vindico’s, so I was already working alongside the team and knew a lot about their offering and their renowned #ThinkPurple vibe. Vindico: What does your role as a developer involve? Emilie: I’m part of Vindico’s team that includes some incredibly skilled developers who help me learn and hone my skills every day. We work together to build and deliver Vindico’s apps, and the tailored features that go with those apps. Vindico: What’s the best part of your job as a developer? Emilie: The best part about being a developer at Vindico is definitely the people. Don’t get me wrong, I love the work, but knowing I get to work with such a great bunch of people every day makes it that much easier to get up in the morning! My biggest project so far has been working on a version of SWAPP for A&R Services. SWAPP is Vindico’s own Smart Workplace Application, which is helping businesses to enhance efficiency, safety, and wellbeing – and it’s really taken off since the pandemic ended. We’re now developing tailored technologies and features that enhance this base platform for our clients – and this one for A&R Services has been an amazing project to work on. It has definitely pushed me outside of my comfort zone, but I have learned so much from the project, and it certainly feels like a great achievement to now see the app being used. Vindico: How have we helped you develop? (No pressure here!) Emilie: Without the support of Vindico I can honestly say I wouldn’t be where I am today. I didn’t have a lot of experience prior to joining the team – I just knew that tech was something I wanted to pursue. Vindico has given me opportunity after opportunity to gain invaluable experience, pushing me to better my skills while also having created a safe space to ask for advice whenever is needed. My current goal is to continue developing my skills as a developer – I want to be the best I can be! Vindico: What does it mean to you to be part of the team? Emilie: It means so much to be a part of Vindico. In my previous role I worked alongside Vindico and knew a lot of the staff. I was always an admirer of the company’s #ThinkPurple culture and being part of the team has gone way beyond my expectations! Vindico: How does it feel to be paving the way for other women in tech? Emilie: Being a female developer in the field, I do feel a sense of responsibility to lead by example. I hope that there are plenty more females out there who see the opportunities and want to join me. Vindico: What advice would you give to women wanting to enter the industry? My advice would be just to go for it! There are plenty of opportunities out there and there really is no boundaries – so follow your dream. We’re currently hiring for developers. It would be great to see some more females join our dev team and see how much they can thrive in our #ThinkPurple culture. Vindico are currently on the lookout for star talent to join our team. We’ve got openings for front end and backend developers – and if you think you’ve got what it takes, we’d love to hear from you. You can find out

Two exciting job opportunities at Vindico for a Front End Developer and back End Developer to join our award-winning team Vindico is growing – and we’re on the lookout for star talent to join us. We’ve got two openings for a Front End Developer and Back End Developer to join one of Wales’ fastest growing tech and innovation companies. You can read all about the roles here, but what’s really important to us at Vindico is that you’re looking for a role that will develop with you as you achieve your own growth ambitions. We know how important that life/work balancing act is, and we put everything we can into getting that right for our team. From cupboards stacked with your favourite snacks to cold beer in the fridge, and of course flexible hours and the option to work from home. If you’ve got what it takes – and you want to be part of an inclusive team who are working on some of the UK’s most cutting-edge projects, drop us a line today. You can find the full low-down on the roles and apply for jobs at